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2011 Year End Support Schedule

As is customary each year, Digital I/O will be on flex time from Monday, December 26th until Tuesday, January 3rd (Monday, January 2nd is a holiday) so that our staff may spend more time with their families.

Technical support during this time is available in accordance with each client’s Managed Services Agreement. If you do not have a support agreement and are interested in the advantages of priority contract suppoort, please email info@digitalio.com.

Flex Time at Digital I/O means that we do not have fixed office hours. Thus, individuals may be more dificult to find at their extensions over the year end. However, our support structure is completely in place when needed, and emails to helpdesk@digitalio.com will be attended to promptly.

Clients who require support during this time please email helpdesk@digitalio.com. If no access to email is available, dial (619) 423-4433 and follow the instructions for emergency support.

Thank you for being our client, vendor and friend.

We wish you a safe and restful Holiday Season, and our best wishes for a properous and exciting 2012.

To receive additional information or to comment, please use the Contact tab or email info@digitalio.com

PCI Compliance https://www.pcisecuritystandards.org/ applies to any merchant that accepts credit cards - there are no exceptions, and it is not optional. The risks of failing to comply are significant: one of our clients was withheld over $100,000 of credit card receipts until fully compliant.

A common misconception is that simply installing a firewall leads equals compliance. This is not the case at all, and many consumer firewalls do not provide the minimum level of security required.

We will be happy to provide a copy of the PCI Security Standards in PDF format via email at no charge or obligation: please send your contact information to sales@digitalio.com.

 

 At Digital I/O LLC we have designed our Managed Services offerings in partnership with Kaseya (www.kaseya.com), the premier application suite for MSP’s worldwide. This benefits our clients by providing high level services (including 7*24 proactive monitoring) at a very reasonable cost. Contrary to many providers, all services and data are on our own servers.  

 Having the right IT systems strategy in place can make the difference in meeting these challenges head on.

Want to learn more? Call us at (866) 423-4433 x 102, or email sales@digitalio.com.

XCS 570 Knocks Out Spam in Independent Test
Miercom Labs put the XCS 570 through its paces in recent tests and it came through a winner, blocking 99% of spam – and this was using the appliance out-of-the-box, with no spam training or fine tuning. Read the Miercom test results to learn how the 570 earned Miercom’s Performance Verified seal of approval.

WatchGuard: Best Business Solution in Four Categories
WatchGuard came out on top in four product categories in Business Solutions magazine’s Best Security Solutions poll. When 12,000+ VARs were done voting, WatchGuard was recognized for:

• WatchGuard SSL 100 – Best SSL VPN
• WatchGuard XTM 1050 – Best UTM and Best Web Content Filtering
• WatchGuard Firebox Edge – Best Secure Wireless