As is customary each year, Digital I/O will be on flex time from Monday, December 26th until Tuesday, January 3rd (Monday, January 2nd is a holiday) so that our staff may spend more time with their families.

Technical support during this time is available in accordance with each client’s Managed Services Agreement. If you do not have a support agreement and are interested in the advantages of priority contract suppoort, please email info@digitalio.com.

Flex Time at Digital I/O means that we do not have fixed office hours. Thus, individuals may be more dificult to find at their extensions over the year end. However, our support structure is completely in place when needed, and emails to helpdesk@digitalio.com will be attended to promptly.

Clients who require support during this time please email helpdesk@digitalio.com. If no access to email is available, dial (619) 423-4433 and follow the instructions for emergency support.

Thank you for being our client, vendor and friend.

We wish you a safe and restful Holiday Season, and our best wishes for a properous and exciting 2012.

To receive additional information or to comment, please use the Contact tab or email info@digitalio.com

A common misconception is that simply installing a firewall leads equals compliance. This is not the case at all, and many consumer firewalls do not provide the minimum level of security required.

We will be happy to provide a copy of the PCI Security Standards in PDF format via email at no charge or obligation: please send your contact information to sales@digitalio.com.

 At Digital I/O LLC we have designed our Managed Services offerings in partnership with Kaseya (www.kaseya.com), the premier application suite for MSP’s worldwide. This benefits our clients by providing high level services (including 7*24 proactive monitoring) at a very reasonable cost. Contrary to many providers, all services and data are on our own servers.  

 Having the right IT systems strategy in place can make the difference in meeting these challenges head on.

Want to learn more? Call us at (866) 423-4433 x 102, or email sales@digitalio.com.

Our relationship with Digital I/O began in 1997 on the heels of two costly, disappointing experiences with other technology enterprises.

We have found that Digital I/O is best defined as accountable, available, capable and competent in providing quality products, service and support.

Digital I/O was able to provide us a readiness strategy, help us assess risks, and provided mission-critical solutions for our information systems. It is with great pleasure that we recommend the products and services that Digital I/O offers to any new or prospective clients.

WatchGuard: Best Business Solution in Four Categories
WatchGuard came out on top in four product categories in Business Solutions magazine’s Best Security Solutions poll. When 12,000+ VARs were done voting, WatchGuard was recognized for:

• WatchGuard SSL 100 – Best SSL VPN
• WatchGuard XTM 1050 – Best UTM and Best Web Content Filtering
• WatchGuard Firebox Edge – Best Secure Wireless

“The Linux operating system is free, however netbooks running Windows outsell Linux 9 to one. Why? A mere savings of about $20.00 (Linux) saddles customers with a machine that does much less” (hardly free over the long haul). 

“Free” often costs too much, weighed down with hassles that we are eventually all happy to pay ‘a little’ to do without. Even Gmail and the office suite are free, however if you want tech support you have to pay.

Case in point: in an attempt to broaden market share, RIM recently released a free version of the Blackberry Enterprise Server (BES), which has been downloaded by hundreds. When we asked Blackberry respresentatives how many of these downloads had actually been registered, the answer was ‘very few’. Why? Because most clients come to recognize that specific expertise is required to deploy BES - expertise that our clients may not possess.

Some versions of virus protection software are “free”, however paid subscriptions far outpace free versions in the business world. “Free” comes with limited or no support, management difficulties or reduced functionality – a kind of trial ‘bait and switch’. Free makes us suffer advertising or reminders or watermarks - all irritants that lead us to eventually pay if the product has value.

For us, the kicker is this statement: “Customers are willing to pay for nominally free products because they understand that only when money changes hands does the seller become reliably responsible to the buyer”. Well said. 

What do you think? feedback@digitalio.com

http://www.fastcompany.com/magazine/139/tech-edge-the-high-cost-of-free.html

During the AltiGen Communications yearly channel conference in San Francisco CA in February 2009, Jerry Fleming presented Digital I/O LLC with the award for the 4th most productive channel VAR worldwide.

We are excited to contribute to AltiGen’s success, both in the U.S. as well as the Latin American marketplace. We expect sales of AltiGen’s products and services to continue to grow, while expanding into high range caller center environments. For more information on AltiGen systems please contact Timothy J Tolman at (619) 423-4433 x 102

Digital I/O’s growth over the past 15 years is based primarily on referrals, which depends entirely on client satisfaction. Our clients have been with us, on average, for over 7 years – some for 14 years.  

We will make every possible effort to serve our clients above and beyond their expectations.

Outsourcing IT support allows companies to focus on running and growing their business, while Digital I/O provides proactive remote and on-site support, as well as Help Desk and planning services – at a cost far below hiring in-house staff.

Great businesses know what they do well, and outsource that which they do not. Outsourcing IT to us provides our clients the best of both worlds. In addition to day-to-day IT support, we provide fiduciary accountability, depth and breadth of knowledge, experience and guidance. If it is time for your business to reap the rewards of outsourced IT support, we would love to hear from you.

Company: History & Mission Statement:

Digital I/O LLC was founded in 1996 to provide to providing outstanding computer, networking technology and guidance to small and medium size companies. Our steadfast commitment is to support our client’s critical business operations through foresight, thoughtful implementation and fast, courteous service.

We believe that seamless computer systems and data integrity do not happen by chance: it is the result of planning, listening to our customer’s needs, carefully choosing our technology partners, therefore allowing us to meet each clients’ specific goals and needs.

By partnering with (and listening to) our clients, we aim to provide cost-effect and responsive quality service while striving to build lasting, mutually beneficial relationships.

Equipment Sourcing

With 21 years of experience in equipment sourcing, our knowledgeable staff provides swift and accurate equipment sourcing proposals for clients in the Unites States as well as Mexico.

For our clients in Mexico we deliver fully imported and documented goods door-to-door in as little as 48 hours.

With excellent pricing, and delivery times as short as 24 hours on a wide range of hardware and software (including HP, Cisco, WatchGuard, AltiGen and3COM), please think of Digital I/O as your sourcing partner. Minimum orders apply.